Shipping Policy
Overview
At Asha Collective, we are committed to delivering your orders as quickly and smoothly as possible. Please review our shipping policy below for details on processing and delivery times.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped out promptly.
Please note that during high-demand periods or special promotions, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- 2 - 3 business days
Shipping times may vary depending on your location and external factors such as customs delays or courier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Any applicable shipping fees will be clearly displayed before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available), allowing you to monitor your delivery.
Incorrect Address
Customers are responsible for providing accurate shipping details. Asha Collective is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
Shipping Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control (such as weather, customs, or courier delays). We appreciate your patience in such situations.
Lost or Stolen Packages
Asha Collective is not responsible for lost or stolen packages once they have been marked as delivered by the courier. Please contact your local courier service for assistance.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will review your case and assist you accordingly.
Contact Us
If you have any questions about your order or shipping, feel free to contact us:
Email: shopashacollective@gmail.com
We aim to respond within 1–2 business days.
Thank You
Thank you for shopping with Asha Collective. We appreciate your trust and support.